Smiley Media – Wedding Photography & Cinematography

Smiley Media is a professional wedding photography and cinematography studio based in Tamil Nadu, specializing in timeless, emotional, and story-driven wedding coverage. With over 13 years of experience and 500+ weddings captured, we focus on natural candid moments, cultural rituals, and cinematic storytelling.


Terms & Conditions

Booking Confirmation

A booking is confirmed only after the advance payment is received. Until then, the date remains open for other clients.

1. Payment Schedule

  • 50% advance to reserve the date
  • 40% before the wedding day
  • 10% at the time of final delivery

Payments made for date blocking are non-refundable.

2. Deliverables & Timelines

  • Edited photos: 3–6 weeks
  • Videos / Highlight film: 4–8 weeks

Delivery timelines may vary based on season, project complexity, and client response time.

3. Raw Files

Raw images and videos will be provided only if included in the chosen package. Additional charges may apply for raw file requests.

4. Travel & Accommodation

For outstation events, travel, food, and accommodation must be arranged by the client or will be charged separately.

5. Team Allocation

Team size depends on the selected package. Smiley Media assigns crew members based on availability and project requirements.

6. Creative Rights

Smiley Media retains full creative and editing rights. Final output will reflect our signature style and professional standards.

7. Client Cooperation

The client is responsible for coordinating venue access, rituals, and key family members to ensure complete coverage.

8. Usage Rights

With prior client permission, selected photos/videos may be used for portfolio, website, and promotional purposes.

9. Rescheduling & Cancellations

If the client reschedules, the new date is subject to availability. The advance is non-refundable but may be adjusted if possible.

10. Force Majeure

In case of unavoidable circumstances (natural disasters, government restrictions, medical emergencies), Smiley Media may reschedule or provide alternate team support without liability.

11. Album Selection

Clients must select album photos within 30 days of receiving the online gallery. Delays may extend final album delivery.


Refund & Cancellation Policy

Booking Advance

All advance payments are non-refundable as they exclusively block the date and team for the client.

1. Client-Initiated Cancellation

If the client cancels for any reason, the amount paid cannot be refunded. Rescheduling may be allowed subject to availability.

2. Rescheduling by Client

We will try to accommodate the new date. Additional charges may apply depending on location and season.

3. Service Delivery Issues

If revisions are required in the final output, we will provide reasonable corrections in line with our editing style.

4. Refund Not Applicable For

  • Change of mind
  • Third-party delays (venue, decorator, planner)
  • Non-cooperation from guests or family
  • Missed moments due to crowd, restricted access, poor lighting, or last-minute timing changes

5. Smiley Media Cancellation

In the rare event we are unable to provide service due to unavoidable reasons, we will offer a full refund or arrange an equally qualified alternate team.


Privacy Policy

Smiley Media values your privacy and is committed to protecting your personal information.

1. Information We Collect

  • Name, email, phone/WhatsApp number
  • Wedding date, venue, preferences, budget (optional)
  • Non-personal data (browser, device, traffic analytics)

2. How We Use Your Information

To respond to enquiries, send quotations, schedule meetings, deliver albums/galleries, and improve our services. We never sell your data.

3. Sharing Your Information

Only with internal team members and trusted third-party vendors (editors, album printers, delivery platforms like Pixieset/Google Drive) directly involved in your project.

4. Data Security

We use industry-standard measures to protect your data, though no system can guarantee 100% security.

5. Use of Photos & Videos

We may showcase selected images/films in our portfolio and marketing only with your written consent. You may withdraw permission anytime.

6–10. Your Rights & Contact

You have the right to access, correct, delete your data, or withdraw media consent at any time.

Contact for any privacy or policy concern:
📧 info@smileymedia.in
📞 +91 98419 11176
🌐 www.smileymedia.in

Last updated: December 2025

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